frequently-asked questions
Which testing services do you currently provide?
We offer PCR and Rapid Antigen testing for COVID. We are currently expanding and plan to offer even more testing options in the future.
What is the difference between PCR and Rapid Antigen testing?
Rapid Antigen testing is a much quicker test which is able to give results in as little as 15 minutes! However it is not very accurate and any positive Antigen test result should be confirmed with a PCR test afterwards.
PCR testing can take 24-48 hours to generate a result and is much more accurate. We highly recommend using PCR testing, especially if symptoms are present!
How and when will I receive my results?
Results are released 24-48 hours after the lab receives the samples.
For positive test results we will call the patient first to ensure the quickest response time. This allows the affected patient to take prompt action and quarantine.
All test results will be delivered directly to the patient via email.
If you have not received your results after 48 hours please call us at (224) 534-7368
Can I get help with a different question?
Feel free to email us with any non-urgent questions at admin@zenixlaboratory.com and our support team will get back to you shortly. Please do not hesitate to call us for any urgent matters.
How much does a COVID-19 test cost?
COVID-19 Testing at ZENIX Labs is no cost for the uninsured patient population that do not have any health insurance and also have symptoms or exposure to COVID-19. This program is covered through the HRSA program and through the conditions of the HRSA program this is reserved for patients do not have any commercial or government assistance insurance. The cash pay price for COVID-19 testing that is billed to insurances or out of pocket cash pay is as follows (as of October 30 2021):
U0003 COVID-19 PCR: $300
U0005 COVID-19 48 Hour Expedited Processing: $50
87811 COVID-19 Rapid Antigen: $100
G2023 Specimen Collection Fee: $50